MAKING A CALL

Lift the receiver and wait for the voice prompt and follow instructions, which are:

Obtaining Transaction details

1. Last transaction details

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

2. Last three transaction details

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

Recharging your account

Please enter your BTC Prepaid card number with extreme care. If you enter the wrong number three times you will be barred and your account locked. You will be able to enter the correct number after 1 hour

Speed dial allows you to pre-program up to 10 numbers, which can be dialed
by pressing a single number.

1 To set up or to change speed dial codes

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

2 To call using speed dial

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

Obtaining Transaction details

1. Last transaction details

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

2. Last three transaction details

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash key.

Creating the pin number

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash (#)key.

Please enter your pin number with extreme care. If you enter you pin number incorrectly 3 times you will be barred and your account locked. You will be able to enter the correct number after 10 minutes.

Changing your pin number

Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the key.

• Enter your pin number.
• When you hear voice prompt options press 3
• Press 1 to change the pin
• The voice prompt will then say “please enter your new pin number”
• Enter any four numbers of your choice
• The voice prompt will say “ to confirm your pin number press 1”
• Press 1
• From then on your pin number will be the four numbers you entered, please remember your pin number.

Disabling your pin number
Lift the receiver and wait for the voice prompt. When the voice prompt asks you to enter the telephone number you wish to call, you must press the hash (#) key

• Press 3 for personal options
• Press 2 to disable the PIN